How to implement account-based selling (ABS) for enterprise deals

7 steps 35 min Intermediate

Coordinate marketing, sales, and customer success to target high-value accounts with personalized strategies that win complex, multi-stakeholder deals.

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Step-by-Step Instructions

1

Step 1: Identify and tier your target account list

Work cross-functionally to select target accounts based on ideal fit, revenue potential, strategic value, and propensity to buy. Tier them (e.g., Tier 1: top 25 dream accounts, Tier 2: next 75, Tier 3: broader ICP). Focus most resources on Tier 1. Quality over quantity: better to win 10 perfect accounts than chase 1000 mediocre ones.

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6sense
6sense

Account-based orchestration platform with intent data and account prioritization

Demandbase
Demandbase

ABM platform for identifying, targeting, and engaging high-value accounts

2

Step 2: Research accounts deeply and map stakeholders

Go beyond LinkedIn: understand the account's business model, strategic initiatives, tech stack, competitive landscape, and org structure. Identify all buying committee members: economic buyer, champions, influencers, blockers, end users. Map relationships and motivations. Enterprise deals are won through relationships with multiple stakeholders.

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ZoomInfo
ZoomInfo

B2B contact database with org charts, technographics, and buying signals

LinkedIn Sales Navigator
LinkedIn Sales Navigator

Advanced LinkedIn tool for account research and stakeholder mapping

3

Step 3: Develop customized account plans with sales and marketing

For each Tier 1 account, create a joint plan: target personas, key messages, content strategy, engagement tactics, and success criteria. Align on who owns what. Marketing creates personalized campaigns while sales builds relationships. ABM and ABS only work when teams collaborate toward shared account goals.

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Terminus
Terminus

Multi-channel ABM platform for coordinated account-based campaigns

HubSpot ABM
HubSpot ABM

Account-based marketing tools integrated with CRM for unified planning

4

Step 4: Execute multi-channel, personalized engagement

Reach stakeholders through multiple touchpoints: personalized emails, LinkedIn outreach, targeted ads, direct mail, event invitations, and content tailored to their role and challenges. Reference their company initiatives. Make every interaction relevant. Generic outreach doesn't work on enterprise buyers.

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Sendoso
Sendoso

Direct mail and gifting platform for personalized account engagement

Alyce
Alyce

AI-powered gifting platform for personalized corporate gifts at scale

5

Step 5: Create executive sponsorship and champion relationships

Match your executives with theirs for strategic conversations. Identify and nurture champions: people inside the account who believe in your solution and will advocate internally. Give champions the tools—ROI models, case studies, pitch decks—to sell for you when you're not in the room.

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Influitive
Influitive

Advocate marketing platform for mobilizing champions and customer advocates

Pavilion
Pavilion

Executive community and training for sales leaders and revenue executives

6

Step 6: Build consensus with customized demos and POCs

Tailor demonstrations to each stakeholder's priorities: show CFO ROI, show end users ease of use, show IT security and integration. Run proof-of-concept projects that address their specific environment and use case. The goal is de-risking the decision and building conviction across the buying committee.

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Consensus
Consensus

Automated demo platform for personalized, stakeholder-specific product demos

Walnut
Walnut

Interactive demo creation platform for customized sales presentations

7

Step 7: Track account engagement and iterate strategies

Monitor which stakeholders are engaging, which content resonates, and where deals stall. Hold regular account reviews to adjust tactics. Measure account-level metrics: engagement score, pipeline coverage, win rate. ABS is iterative—learn from what works and double down.

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Engagio (now part of Demandbase)
Engagio (now part of Demandbase)

Account engagement tracking and analytics for ABM programs

RollWorks
RollWorks

Account-based platform with engagement insights and attribution