How to make data-driven decisions while trusting intuition
Combine quantitative analysis with experienced judgment to make better decisions than either approach alone.
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0 of 7 steps completedStep-by-Step Instructions
1 Step 1: Gather relevant data before making important decisions
Step 1: Gather relevant data before making important decisions
Data informs better decisions than gut alone. Collect: historical trends, customer behavior, market research, financial projections, competitive intelligence. Right data illuminates: what's actually happening vs. what you assume, patterns invisible to naked eye, magnitude of opportunities and risks. Don't gather data endlessly—set deadline. Analysis paralysis is real risk. Enough data to inform, not all possible data.
2 Step 2: Look for patterns and insights, not just confirmation
Step 2: Look for patterns and insights, not just confirmation
Confirmation bias is powerful. Actively seek: data that challenges assumptions, alternative interpretations, counterexamples to hypothesis. Ask: "What would have to be true for opposite to be right?" Invite people to poke holes. Data can mislead when: cherry-picked to support predetermined conclusion, analyzed selectively, presented without context. Rigorous analysis means seeking truth, not ammunition for decision already made.
Thinking, Fast and Slow by Daniel Kahneman
Framework on cognitive biases and decision-making
3 Step 3: Recognize when intuition fills gaps data cannot
Step 3: Recognize when intuition fills gaps data cannot
Some factors resist quantification: team morale, cultural fit, strategic timing, customer sentiment, competitive dynamics. Intuition incorporates: pattern recognition from experience, subconscious processing of complexity, judgment about people and context. Experienced intuition isn't magical—it's accumulated learning. Don't ignore intuition because it's not data. Don't follow intuition blindly without testing. Both have roles.
4 Step 4: Use data to challenge and refine intuition
Step 4: Use data to challenge and refine intuition
Best decisions combine both. Start with intuitive hypothesis, then: test with data, look for dis confirming evidence, refine based on findings. Data might: validate intuition, reveal nuances, completely contradict gut feel. Willingness to update beliefs based on evidence is critical. Stubbornly clinging to intuition despite contrary data is bias, not wisdom. Data should inform and challenge intuition, not replace it.
5 Step 5: Make reversible decisions faster with less perfect data
Step 5: Make reversible decisions faster with less perfect data
Not all decisions require same rigor. Two-way doors (reversible): need less data, benefit from speed, enable learning through action. One-way doors (irreversible): require more analysis, justify slower pace, demand higher confidence. Match decision process to consequence. Treating all decisions as irreversible creates: bottlenecks, missed opportunities, analysis paralysis. Speed has value; so does deliberation. Context determines which matters more.
6 Step 6: Track decision outcomes to calibrate future judgments
Step 6: Track decision outcomes to calibrate future judgments
Learn from results. Document: decision made, data considered, intuition involved, expected outcome, actual result. Regularly review: which decisions were right, what signals you missed, whether data or intuition proved more reliable, how to improve. Decision journal creates: accountability for quality, pattern recognition about biases, continuous improvement in judgment. Unexamined decisions don't improve decision-making. Reflection builds wisdom.
7 Step 7: Build data literacy across organization while valuing experience
Step 7: Build data literacy across organization while valuing experience
Create culture where: everyone can read basic metrics, data informs daily decisions, analysis is accessible not arcane, AND experienced judgment is respected. Provide: training on interpreting data, tools for self-service analysis, examples of data-informed decisions. Balance: empowering junior people with data, honoring senior people's intuition. Data democratization doesn't mean experience doesn't matter. Best organizations leverage both.