Process Street left small business.
We didn't.
Process Street repositioned as a "Compliance Operations Platform." Their Startup tier now starts around $100/month and jumps to $1,500/month at the Pro tier — a cliff most 10-to-100 person teams can't justify. If you just need SOPs and team training, there's a simpler path.
$29/mo flat · No seat minimum · No "contact sales" · Built for SMBs since 2019
What changed at Process Street
Repositioned as enterprise compliance software. Process Street now markets itself as a "Compliance Operations Platform," aimed at regulated teams buying AI-driven workflow automation — not the SMB ops manager documenting closing procedures.
The pricing cliff. The Startup tier runs roughly $100/month for a handful of users. Step up to Pro — the one with the features most growing teams actually want — and you're at $1,500/month. There's effectively no middle option.
Workflow-first, not document-first. The product is built around runnable checklists with branching logic, webhooks, and integrations. Powerful — but overkill for "here's how we onboard a new hire" and "here's our weekly close procedure."
Our take: Process Street is a good fit for a regulated 500-person org with a dedicated ops team. If you're 5–150 people looking for SOPs and training, you're paying for infrastructure you'll never use.
The short version
Consider switching if:
- → You're on Process Street's Startup tier and looking at the Pro-tier cliff
- → You want SOPs + training, not workflow automation
- → Your team is 5–150 people, not 500+
- → Flat, published pricing that stays flat matters
Stay with Process Street if:
- → You need heavy workflow automation with branching logic
- → You're in a regulated industry that needs their compliance tooling
- → You've built extensive integrations across Zapier, Salesforce, etc.
- → The Pro-tier price is a rounding error in your ops budget
How much could you save?
Move the slider to your team size. Flat pricing means our cost doesn't change as you grow — per-user tools scale up every hire.
Process Street's Startup tier is quoted per user/month on annual billing. Replace the default with your actual quote — and check the Pro-tier step-up, which typically jumps into the four figures monthly.
Process Street vs What's the Process For
| Feature | What's the Process For | Process Street |
|---|---|---|
| Starting price | $29/mo flat | ~$100/mo Startup; ~$1,500/mo Pro |
| Seat minimums | None | Yes — per-member tiers |
| Target buyer | SMB ops managers | Enterprise compliance |
| Primary use case | SOPs + team training | Workflow automation |
| Conditional logic / branching | Basic | Advanced |
| Zapier & integrations | Basic | Extensive |
| Employee onboarding portal | Built-in | DIY via workflows |
| Completion certificates | Yes | Limited |
| Industry templates (SMB) | Yes, free | Generic templates |
| Time to first SOP | Minutes | Longer ramp |
| Public REST API + Claude (MCP) on Free plan | Included on every tier | 50 calls/mo on Startup; unlimited on Enterprise; no MCP |
Pricing based on Process Street's public 2025 tier structure. Always verify current pricing directly with each vendor.
Why SMBs pick us over Process Street
We're still serving small business
No pivot to enterprise compliance. Our roadmap is built around what a 5-to-150 person team needs to document work and train people — not around closing six-figure deals with regulated buyers.
Documentation + training, not a workflow engine
Most small businesses don't need webhooks and conditional branching on their closing checklist. They need a clear SOP a new hire can follow the first time.
Pricing that includes your team
$29 / $79 / $199 / $499 — flat, whole-team pricing. No seat math when you hire your next three people. No Pro-tier cliff waiting for you.
Faster to first value
Onboard, create a process, assign it — same afternoon. No logic trees to design, no integration stack to build, no sales call required.
Common questions
Did Process Street really stop serving small businesses?
Process Street rebranded as a 'Compliance Operations Platform' and shifted focus to regulated-enterprise buyers. Their pricing now starts around $100/month for a handful of users on the Startup tier and jumps to $1,500/month at the Pro tier — outside the budget for most SMBs that used to be their core audience.
Can I run dynamic checklists like Process Street?
Our processes are step-by-step documents with completion tracking — not runnable workflows with conditional branching. If your core need is "trigger workflow X when condition Y," Process Street is a better fit. If your need is "document how we do X and train the team on it," we're a better fit.
Do you integrate with Zapier?
We support basic integrations and webhooks. Heavy automation-driven teams may find our integrations lighter than Process Street's. Reach out and we'll scope your use case honestly.
Is pricing simpler — and cheaper — for a small team?
Yes. Four flat, published tiers: $29 / $79 / $199 / $499. No per-user creep, no "contact sales" for the main plans, no seat minimum. See pricing here.
How long have you been around — and are you staying SMB?
Since 2019, and yes. We were built for 5–150 person teams and we're not pivoting to enterprise compliance. Flat pricing, transparent tiers, whole-team included.
SOPs and training — without the Pro-tier cliff.
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